The impact of artificial intelligence on IT jobs

8 min
Sellick  Partnership

By Sellick Partnership

Artificial intelligence (AI) has transformed several sectors, including the IT industry. AI technology’s advancement isn’t slowing and consequently, the demand for adaptable ICT professionals with the latest skills is rising. 

AI’s growing prominence divides opinion; in the context of IT jobs, there’s an argument it could render them redundant. Conversely, there’s reason to be optimistic as this emerging technology presents ample opportunity in the IT industry. As AI continues to be implemented across multiple industries, it could present exciting opportunities, meaning that ambitious tech talent must become proficient in AI-related skills.

Our guide explores AI’s prevalence in the IT industry, its impact on IT jobs, and how professionals can develop their IT skills and become indispensable despite AI’s acceleration. 

Arguments for AI in IT jobs 

  • Increased efficiency and productivity: AI can automate repetitive tasks, allowing workers to concentrate on pressing matters. Illustrating its increased influence, over 40% of business leaders cited increased productivity due to automation. 

  • Cost-effective: Automation eliminates the need for manual labour in routine tasks, meaning organisations can save money and invest in scalable cloud AI services. 
     
  • Mitigates human error: AI systems process vast amounts of data and execute tasks more accurately than humans. 

  • Data-driven decision-making: Through analysing data, businesses are armed with insights to make informed decisions. 

  • Scope of innovation: AI is a foundation for new applications in the IT industry. For example, chatbots and automated code generation.
     

Arguments against AI in IT jobs 

  •  Job displacement: Many fear that adopting automation will result in professionals losing their IT jobs. Substantiating these concerns, 44% of companies utilising or planning to use AI expect layoffs, with 21% believing they’ll ‘definitely’ happen.
     
  • Lack of creativity: Tasks that require creativity and emotion are best suited for humans, not AI. 
     
  • Ethical reservations: The implementation of AI raises questions surrounding data privacy. 
     
  • Expensive: Leveraging AI solutions requires substantial investment in technology, infrastructure, and training. 
     
  • Security risks: AI-supported systems are often targets of advanced cyber-attacks. 

Factoring in all of the above points, it’s recognised that there are positives and negatives for AI’s implementation in the IT sector. However, one thing that’s indisputable is that AI will reshape the industry. In fact, one report cites that AI will moderately or highly transform 92% of IT jobs. 

Transformation doesn’t necessarily translate to displacement. The rise of AI could generate opportunities and even new IT jobs. It’s forecast that by 2025, there will be a demand for 97 million professionals with AI-related specialist skills. 

Irrespective of one’s personal opinion, it’s evident that AI’s influence isn’t going to lose traction. It’s paramount that IT professionals grow with this emerging technology. Those who don’t could find themselves in an unfavourable position. 

How IT jobs are evolving in the AI era 

As a result of AI tools, several IT jobs have already been redefined, and evidence suggests that this trend isn’t likely to change. For example, AI-enabled tools have shown they can troubleshoot issues more effectively. This has meant shifting from traditional, manual tasks and focusing on analytical work. Professionals must demonstrate a willingness to embrace this technological transition and evolve their IT skills. 

Contrasting opinions is a consistent feature of the AI debate. While this technology can be used as a force for good, some opportunists utilise it maliciously through cyber-attacks. The following stats emphasise the gravity of the problem:

  • Research conducted by Netacea found that 93% of their respondents believe daily AI attacks are imminent.  
     
  • A survey by Darktrace discovered that 87% of companies fear AI-generated threats will continue to impact them for years. 
     
  • Deep Instinct’s research uncovered that 97% of cyber security professionals believe they will be subject to cyber security incidents. 

Consequently, cyber security is an area of the IT industry that has had to evolve to thwart the increasing sophistication of AI-powered cyber-attacks. A survey found that 88% of cyber security professionals believe AI will substantially affect their job now or in the future, with 35% citing they’ve already noticed an impact. 

Though the changes to some conventional IT careers could be considered negative, CEOs hold an opposing view. They’re enthused about AI, with 63% believing that AI will have a positive impact on creating new jobs. The impact has already been noticeable in a range of AI-related roles, including: 

AI Chatbot Developer 

Generative AI chatbots epitomise the streamlining capabilities of this technology. Designed to communicate with humans through text or audio, AI chatbots are often deployed in customer service settings, which frees up time for professionals ordinarily managing support calls. 

By leveraging cutting-edge machine learning tools, AI Chatbot Developers are responsible for designing, developing, and maintaining chatbots. Experienced Software Developers could utilise their skills and flourish in this new role. 

Deep Learning Engineer 

Emulating a human element is key in AI - and the absence of this aspect is a recurring argument against AI. Deep learning aims to achieve this by using AI to teach systems how to digest data like a human brain might. Google recognises the importance of this and has implemented it to elevate its products and services. 

Deep Learning Engineers design and apply learning algorithms extracted from neural network topologies. They’re pivotal at every point of the deep learning development cycle, completing tasks like:

  • Data gathering 
  • Feature engineering
  • Testing 

Natural Language Processing (NLP) Engineer 

Linking to the above, interweaving human factors is critical for AI’s seamless application across industries. A key role for this is that of a Natural Language Processing Engineer. They develop systems that allow computers to understand, interpret and create human language. Their responsibilities include: 

  • Developing NLP algorithms specifically for text classification, sentiment analysis and speech recognition. 
      
  • Cleaning text and speech data with techniques like tokenisation, stemming and lemmatisation. 
      
  • Training and refining ML algorithms with vast datasets of annotated text and speech data. 

Data Annotator 

Born from AI, Data Annotator is another recently created ICT job. A Data Annotator handles various types of data, including images, video, and text. They’re responsible for categorising data points to train AI algorithms and machine learning models. In addition to proficiency with AI principles, professionals will be equipped with a deep understanding of data analytics. As we know, AI’s usage will only amplify, and the demand for Data Annotators will do so, too. 

How tech talent can excel in an AI-driven job market  

Regardless of your experience, AI is reshaping tech careers, and in turn, so are the skills needed to thrive in the IT sector. To remain competitive in a constantly changing industry, it’s key to be adaptable. The future is difficult to predict, but presently, it’s apparent that AI knowledge must be included in professionals’ IT skills. Here’s how you can stand out to prospective employers: 

Earn online AI certifications 

Change is constant in the IT industry, so a commitment to continuous learning is critical. Resources like online courses provide ample opportunity for individuals to upskill. Here are some examples: 

IBM AI Developer 

This certificate programme by IBM covers a range of AI topics that will put IT professionals in good stead. It includes: 

  • Machine Learning 
  • Deep Learning 
  • Natural Language Processing 
  • Computer Vision 
  • Cloud Computing with IBM Cloud 

AI with Python - HarvardX 

Harvard University offers a 7-week course on fundamental AI concepts and algorithms. With this course, individuals gain hands-on experience by implementing these concepts into Python programs. It covers topics such as:

  • Graph search algorithms 
  • Classification 
  • Machine learning 
  • Neural networks 

Stay up-to-date with the latest AI developments 

Given the ever-changing nature of AI, IT professionals must be willing to stay abreast of the latest AI developments. There are several ways this can be achieved. For example, there are many journals and publications that regularly release material discussing AI, including the Journal of Artificial Intelligence Research (JAIR), TechCrunch, and MIT Technology Review. 

Social media is also a useful means to stay connected with the latest news concerning AI. Notable figures who are worth following include: 

  • Deep learning pioneer and computer scientist, Geoffrey Hinton. 
  • Yann LeCun, Chief AI Scientist at Facebook. 
  • Andrew Ng, AI expert and founder of Coursera. 
  • CEO of DeepMind, Demis Hassabis. 

Final say: the impact of artificial intelligence on IT jobs 

AI technology has undoubtedly had a transformative impact on the IT industry. While apprehension around AI isn’t unfounded, with job displacement being a significant, legitimate concern, AI is also responsible for creating new IT jobs

For IT professionals to flourish in an AI-dominated sector, they must commit to continuously developing their IT skills and be adaptable. By equipping themselves with AI-related skills, earning certifications and keeping informed with the latest AI news, tech talent can stay competitive. AI will continue to evolve; IT professionals must evolve with it to be future-proof. 

Purpose-driven ICT and Digital Technology recruitment solutions 

At Sellick Partnership, our Consultants put you at the centre of your job search and provide expert support throughout the process. Our experience and professionalism have enabled us to create lasting relationships with leading firms in the IT industry. This rapport means we have exclusive IT jobs from long-standing clients who have partnered with us. 
 
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